Understand what your users want, and why.
8xResearch’s AI researcher interviews your users one-on-one, asks the follow-ups a survey never could, and turns hundreds of conversations into clear answers, in hours, not weeks.
Qualitative depth, quantitative reach, the manual interview, run at scale.
Live interview
Premium conversion study
Emerging themes
SampleBuilt for the questions that shape your roadmap
The difference
A survey gives you the what.
An interview gives you the why.
The “why” is the part you can’t get any other way, and it’s exactly what tells you why users churn, ignore a feature, or never upgrade.
Static surveys
- Only asks what you already thought to ask
- Open-text boxes get “it’s fine”, or skipped
- Can’t follow up on a surprising answer
- Misses the reason nobody put on the form
8xResearch interviews
- Asks the questions you didn’t know to ask
- A real conversation pulls far more out of people
- Digs in: “where exactly did you get stuck?”
- Surfaces the churn reason hiding off the form
Surveys still win for quick quant signal, that’s the in-app feedback pop-up. 8xResearch is for the depth a number can’t give you.
How it works
Consumer insight without the hassle
Go from a first question to a comprehensive report, without agencies, scheduling, or slow turnaround.
New study
The platform
The AI-first research platform
Everything a great researcher does, recruiting, moderating, transcribing, synthesising, running at software scale.
AI-moderated interviews
Probe deeper with an interviewer that runs a personalised conversation with every user, at scale.
Actionable results, instantly
Auto-generated takeaways, surprising findings, and the top themes, with the quotes that back them.
What surprised us
Example- • Trial users wanted proof, not features
- • The paywall wasn't the real blocker
- • Power users never saw the upgrade
Top themes
Example- • Needs proof on own data
- • Unclear time-to-value
- • Onboarding friction
Recruit participants
Invite your own users by email or a share link, or post a public campaign to reach the 8x tester community, who give feedback for rewards. 8xResearch handles the invite, consent, and reminders.
Voice or text
Meet users where they are, a spoken conversation with live captions or typed chat, transcribed automatically. Video is in development.
More languages soon
English, Turkish, and Brazilian Portuguese today, with more languages in active development.
Test any stimuli
Show concepts, screenshots, pricing, or Figma prototypes mid-interview and capture reactions, coming soon.
Use cases
Point it at your hardest “why”
Most teams start with the question keeping them up at night, usually why users aren’t converting to paid.
See the interviewer in action
Book a demo and we’ll run a live 8xResearch interview on your hardest user question.
What 8xResearch does
1:1
A real one-on-one conversation with every participant.
Hours
From a launched study to a shareable readout, not weeks.
100s
Interviews running in parallel, not one at a time.
3
Languages today, English, Turkish, and Brazilian Portuguese, with more in active development.
Why teams choose 8xResearch
The best teams don’t guess why users churn, ignore a feature, or never upgrade. They ask. We built 8xResearch so you can ask hundreds of users, one at a time, and have the answers by morning.
Why we built 8xResearch
Now in private beta
Voice
Real spoken interviews with live captions, or typed chat. Your users choose.
Private by design
Data encrypted in transit and at rest, and never used to train public models.
Pricing
Pricing that fits how much you research
8xResearch is in private beta. Rather than box you into a tier, we tailor a plan to the studies you run. Get a demo and we’ll put together pricing for your team.
- AI-moderated interviews, voice or text
- Conversational study builder + discussion guide
- Invite your own users, or recruit from the 8x tester community
- Ranked themes, quotes, and a shareable readout
Get paid to be interviewed. The first 50 verified earn $2.00.
Sign up, tell us a little about yourself, and record a short video so we know you are a real person. Once we have approved you, the bonus is in your balance, and paid studies matched to you start showing up.
One bonus per person, for the first 50 people we verify. We check every video by hand, so approval is not instant and being verified is what earns it. Study rewards are separate and paid per interview you complete.
Stop guessing. Start asking.
Bring your hardest user question. We’ll show you 8xResearch interviewing real people about it, and the answers it finds.
Qualitative depth, quantitative reach, from the team at 8x.